Frequently Asked Questions

Does your company do the work, or does it come to you ready for the cemetery?

Usually, we purchase the material in the desired shape, as exampled in our inventory.
We do the remaining personalization (such as engraving, and etching) as well as adding any medallions, vases, or other items.

How long does it take to produce a memorial from start to finish?

It usually takes about 2-3 months from the time you sign the contract (Purchase Agreement) to the memorial being placed in the cemetery.
Lots of aspects go into producing a memorial with lots of variables to consider: 
Material:  inventory or overseas purchase?  Overseas could take an additional 4 months
Designing:  are we having to draw your farm, or your portrait?  are there numerous changes being made?
Foundation: (some cemeteries do their own, others allow us to do them) what is the weather?
Sandblasting and/or etching the design into the material.
Placing it in the cemetery:  Is the weather permitting? Temperatures are a factor to consider.

I live in another state, can I purchase a memorial from you that goes to a cemetery near your business?

Yes we are more than happy to help you.
With the technology that we have today, it is highly possible and we do it on a regular basis.

My family member was cremated, can I have a memorial in the cemetery? And what is the process?

Yes, a memorial in the cemetery is a good idea for a place to go for grieving and it is wonderful for genealogy purposes. Whether or not the cremains are buried at the memorial site, or placed within the memorial itself, or kept elsewhere is up to you, but a memorial of some kind is a necessary element to the process.  Please check with the cemetery for their specific regulations.

The memorial process is the same regardless if cremation was chosen.  A memorial is a necessary part in the end of life process, by honoring the life lived.

Is it possible to match a memorial that is currently in a cemetery? (Such as my parents, grandparents, or other family member)
Yes, if the material is still available we can match the color of an existing memorial in the cemetery. It would require us to do an on-site check so that we can verify the color prior to the purchase.

The memorial process is the same regardless if cremation was chosen.  A memorial is a necessary part in the end of life process, by honoring the life lived.

How can I clean a memorial in the cemetery?

First rule...use LOTS of WATER. A soft bristle scrub brush, a willing arm, and a GENTLE soap (dove). RINSE with LOTS of WATER!!!

Can I "follow" our family's memorial through the process? And How?

Yes you can! We will need to know this request at the time of purchase and arrange the best method for your family.
We have numerous avenues to accommodate this request:  Email; Text; Tweet; Facebook; or if you have another request, please just ask. (Let us know your family's privacy preferences when requesting notifications)
Please request this information at the contract signing, along with providing cell phone numbers, and/or email addresses, etc.

Is future engraving included in the price that I pay today?

No, it was not included in the price of the memorial at the time of purchase. Some things to be aware of:

  1.   Was that service included in the price of the funeral? (should be an item on the itemized funeral list) If it is included, have the Funeral Home contact us for the work to be completed.  
  2.   It takes up to 4- 6 weeks to complete this work and we have to have payment up front. Please refer to the RESOURCE page for an order form.
  3.   Order form must be SIGNED confirming the accuracy of what is to be engraved, as well as payment in full.
After a loved one has passed, can you put the date of their passing on their exiting memorial at the cemetery?

Yes, we can put the final date on the memorial after it is placed in the cemetery.

If I "GPS" your address, will I find you?

We have found that by using the following address you will reach our Kokomo location accurately: 3047 West State Road 18 BUNKER HILL, IN 

Do you do the work for everyone in the county?

Unfortunately this is something that others MIGHT lead you to believe, but currently we just do our own work and not the work for others such as cemeteries and funeral homes.  So, if you want to "cut out the middle man" come and see us and know that we are doing the work right here locally.  

Engraving on an existing memorial in the cemetery. Can it be done? Is it right to add names?

While the short answer is yes, we can do engraving on an existing memorial, it isn't always the best answer.

It is not always a good idea to add names to an existing memorial  (example being: adding a family members information to their ancestors memorial)
The original memorial was not designed to accommodate more names, and it possibly lessons the value of the original memorial by adding more names.

We have alternatives to adding to the existing memorial that are worked out per situation.  (Cemetery regulations taken under consideration with all decisions given)

I was given the cremated remains of my family member, now what do I do?

As seen on Cremation Association of North America's website:  CANA

AVOID REGRET: DON’T DO NOTHING

Cremation provides opportunity for creativity and a memorial as unique as the life lived. The only recommendation CANA makes is don't do nothing. Urns can be removed from niches or disinterred from plots to make keepsakes. Remains that were scattered remotely can be memorialized at the cemetery or other location for future visits. Understand your options so you won’t make the wrong choice for your loved ones.
 
Estimates are that over two million sets of cremated remains are abandoned at the crematory, in limbo on the closet shelf at home, or tucked away in a storage locker, only to show up for sale at a flea market or a resale shop. While a funeral home or crematory will have policies in place about storing cremated remains—the remains in their care definitely won’t show up at a secondhand store—too often a family won’t make a decision about the cremated remains of a loved one and the container will be handed down until it is unrecognizable and forgotten. This is how they end up at a garage sale—or even the landfill.
 
But cremation means that a decision can be made at any time, even if the person died years or decades ago. It’s never too late to find a place to memorialize family. If you come across unidentified cremated remains, contact a local funeral home or crematory. They can help you find the unique identification number and you may be able to discover who it is.
 
Lastly, for truly unique choices, talk to your funeral director or crematory manager about the feasibility or safety of what you are considering.

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